Aviva Continues Asian Insurance Expansion

Posted on Apr 15, 2010 by Sergio Ulloa (G+)

Aviva, the fifth largest insurance group in the world, has continued the expansion of their Asian operations with an online car insurance service in Singapore. With the Singaporean car insurance market having risen 21.5% in premiums last year, Aviva's new online service is meant to offer lower cost motor insurance coverage by eliminating the costs of commission and administration processes. Aviva plans to make their new service as flexible as possible by offering a variety of optional coverage choices to consumers online, with quotes taking about 60 seconds to generate. Coverage options include: higher excesses, personal accident coverage, additional named drivers, identity theft and loss of keys protection, among others. Aviva says the service includes on-site 'accident support' to distinguish its claims service from competitors. Accidents can be reported to Aviva's dedicated hotline all day every day, after which 'accident support' personnel will arrive on scene within 20 minutes, anywhere in Singapore, to help take photographs, complete paperwork and take down witness statements. Customers are then hailed a complimentary taxi to take them home. According to Aviva, all policies are able to be modified or renewed at any time and customers are given the "Go Green" option, where they can save SGD$25 by receiving their policy documents through their email. The company plans to follow on their re-entry into the Singaporean general insurance market by introducing home and travel insurance services at a later date. Companies Mentioned Aviva Europe's fourth largest insurance company, with more than 300 years of experience in the global insurance industry, Aviva is committed to the safety and satisfaction of it's customers.