Aetna Global Benefits enhances links to its International Members using Social Networking Tool
By Sergio | Published March 29, 2010
An additional online resource for the more than 400,000-member worldwide base of Aetna Global Benefits (AGB) has been made available for them to easily navigate their benefits and achieve optimal health. The international business segment of Aetna has launched its presence in Facebook with the aim of enhancing the level of service experienced through the Internet.
Initially AGB will focus its efforts on creating an online community comprising of not only its diverse and geographically-dispersed members but prospective individual customers as well. AGB has already been offering members online access to the secure portion of their website.
The Facebook Wall of AGB will include frequently updated information on its international provider community of more than 61,000 health care providers outside of the U.S. and approximately 900,000 in the U.S., answers to frequently-asked benefits questions, news feeds and videos, and health and wellness information and resources provided as an extension of the Aetna Global Health Connections programme.
Existing Facebook members can access the resources described above by becoming fans of “Aetna Global Benefits.”
AGB plans in future to include content specifically targeted to employer customers and brokers.
Insurance Companies mentioned:
Aetna Global Benefits, the international business segment of Aetna, is committed to helping create a stronger, healthier global community by delivering comprehensive health benefits and health management solutions worldwide. AGB’s expatriate business is one of the industry’s largest and most prominent U.S.-based international health benefits providers, supporting more than 400,000 members worldwide. Our expatriate offerings include medical, dental, vision, life, disability and emergency assistance. The organisation’s health management business collaborates with health care systems, government entities and plan sponsors around the world to design and build locally-applied health management solutions to improve health, quality and cost outcomes.
Aetna is a leading global diversified health care benefits company headquartered in the U.S., serving approximately 36.1 million people with information and resources to help them make better informed decisions about their health care. Aetna offers a broad range of traditional and consumer-directed health insurance products and related services, including medical, pharmacy, dental, behavioural health, group life and disability plans, and medical management capabilities and health care management services for Medicaid plans. Our customers include employer groups, individuals, college students, part-time and hourly workers, health plans, governmental units, government-sponsored plans, labour groups and expatriates.